Comm100

Com100 is a hosted live chat solution that boasts an impressive list of enterprise clients.

com100

While the brand itself might sound more like a college course than a live chat provider, Com100 has made significant improvements in its chat program over the past couple of years.

Pricing

Plans begin at $29 per agent per month.

The Pros

With built-in features like unlimited chats, automatic greetings, real-time visitor monitoring and extensive customization, there’s virtually nothing Comm100 doesn’t offer – even in its lowest-priced plan.

Plus, because it’s a hosted solution, nearly everything can be changed to suit your brand and color scheme. You also won’t need to worry about complicated installations or scripts, since it can be installed and customized with a simple copy-and-paste.

Comm100 also has several integrations with popular plugins and content management systems including WordPress, Joomla, Shopify, Magento, and Drupal, making it a breeze to set up if you’re already using one of these platforms.

The Cons

Although most of the customization options are available on all plans, some of the more desirable features require an upgraded plan to use.

These include the ability to remove the Comm100 “Powered by” branding, the ability to add custom fields and variables, and integrations with third-party tools like Salesforce, Zendesk, and Google Analytics

The Verdict

Comm100 has come a long way in recent years to be one of the foremost choices worth considering for businesses large and small. Its Team plan is packed with features, though for tighter integration, you’ll want to upgrade to Business or Enterprise.

It essentially offers all the features you’d expect from a higher priced plan — but without the added price tag. This makes it a worthwhile contender for businesses of all sizes.

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