Olark claims to be the “world’s simplest live chat software.”

Its ease of use comes in the form of real-time reporting, automated messages, and straightforward team management tools. The platform is also highly customizable, so you can adjust it to fit your exact live chat needs.


All plans cost $17 per agent per month, with discounted options available if billed yearly or biannually.

The Pros

One of the biggest advantages of Olark is the fact that all of the live chat transcripts on the platform are searchable. This makes it easy to pull qualitative data and customer insight you can use to improve your marketing strategy.

The platform also integrates with SalesForce, HubSpot, Groove, HelpScout, MailChimp, WordPress, and Google Analytics. So regardless of the other tools you’re already using, adding Olark is a seamless process.

The Cons

Olark doesn’t offer quite as much in the way of automation as other live chat tools.

The Verdict

If you’re looking for a simple, straightforward live chat platform, this could be the perfect solution.

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